Cleveland Water FAQs

  1. If I have an emergency, who do I contact?
  2. If I have questions about water quality, who do I contact?
  3. Who should I call if a water main breaks?
  4. Who should I call if my sewer backs up in my basement?
  5. How am I billed?
  6. I am an owner, but I have the bill sent to my tenant each month. Will Cleveland Water mail the bill to my tenant?
  7. I am experiencing a hardship. Does Cleveland Water offer any discount plans?
  8. Is the transition charge a flat fee?
  9. Can I pay my Cleveland Water bill at Cleveland Heights City Hall?
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