Department of Community Services Susanna Niermann O'Neil, Director 216-291-5817 snoneil@clvhts.com The overall goals of this department are to: provide quality programming that enhances the lives of Cleveland Heights residents; maintain the city as a stable, viable, full-serviced, integrated community; promote Cleveland Heights to potential residents; publicize Cleveland Heights throughout the greater Cleveland area and beyond; and provide community reassurance and quality service to all Cleveland Heights residents. The department consists of the following divisions: Cain Park Community Relations Government Television Office on Aging Parks and Recreation Public Relations Real Estate Programs